FAQ’s

Frequently asked Questions

Dental chairs wheelchair patients, special care dentistry faqs for each of our dental clinic products.

The Compact Dental Wheel Chair Lift

  1. How does the Compact dental wheelchair lift move? The Compact Platform can move in any direction and even pivot on the spot and is designed for wheelchair transfer. It is supported on four patented ball castor units that lift and lower the platform using a small pneumatic pump fitted inside. To move raise the Compact by operating the pump, to lower release the pressure using a small knob.
  2. How easily does the Compact dental wheelchair transfer lift move? The Compact Platform is supported on four ball castor units that makes movement in any direction very easy. It requires much less than the 25kg force set as a limit by manual handling. The harder the floor the easier it moves
  3. How small will the Compact dental wheelchair transfer lift fold up? When the front ramp section is folded up the Compact Platform is only as wide a filing cabinet and it can be turned so that it can easily be moved through a standard door. The backrest can be folded down so that it will fit under a work surface but in general when it is left up it becomes a good handle to help move it around.
  4. What is the load capacity of the Compact dental wheelchair transfer lift We test every item and issue a certificate of test. For the Compact Platform we apply the BS1570 standard. The Safe Working Load (SWL) is 300kg but we have to test well beyond that and we make sure all the platforms will operate at 390kg that is a patient weight of 62st.
  5. What is the warranty? We offer 24 months warranty.
  6. What are the safety features on the Compact dental wheelchair liftSafety is built in and it is not an afterthought. All surfaces that can cause injury are fitted with sensitive strip switches that are failsafe. By that I mean that if a switch or its wiring have a fault the equipment will not operate. There is a sensitive strip switch all around the platform edge to make sure no feet get trapped and the platform will move back to allow a person to remove their foot.  In the case of battery failure, very rare, there is a backup battery box supplied ready to plug in. The platform is battery operated and has no wires trailing on the floor, even the hand control is a radio remote so no wires there either.
  7. What if a patient gets stuck in the the Compact dental wheelchair lift platform? There is an emergency return key. When this is turned the platform will always move to the horizontal. Even if the platform has its power OFF it will still return.
  8. How is the Compact dental wheelchair transfer lift charged and how often? There is a mains plug-in charger supplied. This has three stages that show RED, ORANGE and GREEN. Red is a fast charge, orange is when the battery is nearly full and the green shows a full charge. You can leave it on all the time when the platform is not in use, the battery charger will look after everything for you. Each charge will be enough for over thirty treatments so don’t worry. You can always use the battery box plugged into the charger point to give you more power.
  9. Does the Compact Lift Platform save time? We have conducted a survey that shows that for hoisting a patient most clinics allow a 1hour appointment and most of that is manual handling. The platform will dramatically cut the handling time so that the appointment approaches that needed for able bodied persons. We have estimated that if 10 patients are treated a week then the pay-back time is approx. eighteen months. After that it is saving all the way.
  10. Can the the Compact dental wheelchair lift take electric wheelchairs? Certainly it can. The batteries need to be Gel-filled that is normal nowadays. Some such chairs have a backrest that is integral and in that instance the headrest support on the Compact Platform can be folded back out of the way
  11. How can I find out more about pricing and availability? Please contact us on US Toll Free: (302) 353 4550 or or use the contact us page.

The Bariatric Bench – Frequently asked questions

  1. Can it be used on its own? No, it is used as an accessory to the Compact Wheelchair Platform. It turns the wheelchair recliner into a wide seat that can be tilted backwards.
  2. What is the weight Limit? The weight limit is the same as the Compact Platform that supports it. It is tested to 850lb (390kg) but the recommended user weight is 660lb (300kg)
  3. How wide is it? The arms are 32” (812mm) apart wide enough for the largest patient. We do supply side cushions to reduce the width to make the fit more ‘snug’ for others.
  4. How do you fix it to the Compact Platform? The platform has rails fitted to the inside faces of the platform and the Bariatric Bench has a similar pair the slide underneath them. This firmly fixes the Bench to the Platform and makes the two parts work as one.
  5. Can it be used as a clinic seat? The Bariatric Bench can be used as a seat but it is prone to tip backwards. We advise that a pad we can supply is fixed to the wall to lean the bench against.
  6. What sort of patient can benefit? Large patients do not consider themselves as disabled and a seat large enough for them to walk to and sit in treats them as normal patients. It is a matter of dignity and self confidence.
  7. What colours can I have? A full range of colours are available to match both the Compact Platform and the room in which it will be used. Special fabrics can be sourced.
  8. Why buy one? Because it makes economic and clinical sense. The Bariatric Bench extends the use of the Compact Platform to take a whole different set of patients. The equipment finds a greater use and a better return on the investment. The treatment times for disabled and bariatric patients will come down dramatically and an estimate of the repayment period has been estimated at 18 months. The provision of adequate seating for large patients means that they are comfortable and more relaxed during treatment.

Find out more about the Bariatric Bench.

FAQ’s for the Shifter Base designed to move dental chairs across the dental clinic

  1. How does this change the dental clinic design? Normally a fixed chair is at the centre of the space and it is difficult to get any other device or trolley in. The shifter base makes it possible to move the dental chair and release the centre space for a wheelchair recliner, treatment trolley or special transfer chair. With the light, x-ray and delivery unit focussed on a single point in the clinic the required support device can be moved into the space as required. One clinic for wheelchair patients, bariatric patients or able bodied patients and the change takes less than a minute.
  2. How does the shifter base work with a dental chair ? The dental chair is fixed to a moveable base. This base has pneumatic pods that can be used to lift the chair by about 15mm. These are pumped up using the clinic supply. The chair can now be moved on the ball castor units and lowered by releasing the air pressure.
  3. Will my dental chair tip up if I do not fix it to the floor? No. It is the case that most dental chairs are not fixed to the floor in any case. The Shifter Base has extended ‘wings’ to make sure this never happens.
  4. What weight will it carry? The minimum weigh that it can lift is 600lb (280kg) but eight pod bases lift twice that.
  5. How easy is it to push the dental chair around? It is a one-person operation. The chair itself will have some inertia, and it is best to lean on it to get it moving but the friction when moving needs less that 55lb (25kgf) within the suggested limit.
  6. Can I get one for my dental chair? We do a range of bases for common chairs but we add new design as necessary. The designs seek to fit around the base shape of the chair so that they look part of it and do not look like a badly fitting add-on.
  7. How long does it take to fit? The Shifter base can be fitted within the hour; the organising of the air supply may take longer. We can take the supply from the dental cart using a plug-in hose or make a connection to the compressed air circuit. If a point can be arranged during the surgery design process all the better.
  8. My dental chair has services through the floor is this a problem? Yes. Fixed service points mean that the chair cannot be moved. It is often possible to extend the services though a flexible conduit to allow limited local movement. This can be used to give extra space for a Compact Wheelchair Recliner for instance. The best solution is to have floor, wall mounted delivery unit or a delivery cart
  9. Do I have to use a cart? No. Cuspidors and delivery units can be mounted on wall mounted arms or fixed.

FAQ’s Bariatric Treatment Chair

  1. What can the chair be used for? It is a dental treatment chair and can be used on patients for all head and leg procedures. Typical procedures would be ophthalmic, ENT, and dental on the upper body and podiatry and diabetic leg conditions for the lower body. The poor circulation in the legs for diabetic patients is typical of the bariatric patient community and the Bariatric Treatment Chair directly addresses their requirement in capacity and procedural needs.  
  2. What weight will it take? The safe working load is 100lbs (454kg, 71 stone). Of course we test to a much higher value but loading the equipment to 1 metric tonne is a bit of a problem. So we take it to 600kg and assess the full loading to by analysis.
  3. How wide is it? The seat is 31.5” wide (800mm) plenty wide enough for the largest people. We offer a set of side cushions to reduce the width to 600mm to make it more comfortable for regular patients. The whole chair is 39.5” (1m) wide so needs a wide door if you wish to move it from room to room.
  4. Can it be moved around? Yes, there is a small battery pneumatic pump that lifts the unit on eight bearing pods by 0.6” (15mm). The chair can then be pushed around to a parking place. To lower the chair a valve is turned to dump the pressured air – all very easy.
  5. How low and high does it go? We have taken the standard seat height of 20”(500mm) for the lowest and a rise of 20”” (500mm) to the highest. This give the greatest height of 39” (1000mm) to enable foot treatment on the soles without having to bend down. It follows that the lowest head height for dental or ophthalmic treatment is 20” (500mm).
  6. Does the leg support move IN/OUT? Yes, as the skin condition of some bariatric patients is not good any sliding that causes skin drag is to be avoided. The timing of the IN and OUT movement is adjusted to minimise this skin drag.
  7. How do you adjust for different patient heights? The backrest can be adjusted in height. A button on the backrest allows the height to be raised or lowered to suit the patient.  This means that the patient is supported on the important shoulder blade position and is not required to adjust position to suit a fixed height backrest.
  8. Is there any allowance made for the patient sliding on the backrest when they are lowered? Yes, using one of the control buttons the backrest will move downwards during the recline process. This keeps the head in a fixed position on the headrest and avoids any sliding.
  9. How are large patients catered for as they cannot easily change position when seated? The low seat height allows the patient to sit without difficulty and the substantial armrests can take any load required to give support. The backrest can be adjusted in height and moves inwards as the backrest is reclined. This combined movement ensures that the patient does not have to adjust position to suit a fixed backrest when reclined.
  10. Can the armrests be moved away? No, this is a considered decision. The armrest need to give confidence to the patient and any movement will undermine this. The armrests are structural and substantial. Access to the patient is not compromised as the backrest and legrest extend well beyond the armrest position.